East Nipissing Mental Health Services (ENMHS)

Mattawa and Surrounding Area



Nipissing Mental Health Housing and Support Services provides Intensive Case Management services to clients living in East Nipissing and is based at the Mattawa General Hospital. The service also provides Crisis intervention services during regular office house (9am – 5pm) with services available after house through the North Bay Regional Health Center.

Intensive Case Management

The services of the Intensive Case Management Program are best suited for individuals who require visits/assistance on an average of 1-3 times weekly. Individuals who will require frequent visits during the day or week, who require frequent psychiatric and multi-disciplinary intervention, or who can manage independent living with minimal hands-on intervention may not be appropriate for Intensive Case Management support services. Community Mental Health Workers generally meet with individuals weekly and can assist consumers in a variety of ways.


  • Skills Development:
    Housekeeping, cooking, budgeting,
    shopping, socializing, and short-term medication management.
  • Accessing Other Services
    Referrals to appropriate services, advocacy, accompaniment, communication, service co-ordination.
  • Emotional Support
    A listening ear, coping skills, problem solving, stress management, symptom management.


  • Must be at least years of age and live in the district of Nipissing.
  • Must be seriously mentally ill as defined by the Ministry of Health (duration, diagnosis, disability).
  • Must require assistance in one or more of the following areas: daily living skills, emotional coping skills, problem solving, socially acceptable behaviour and substance abuse, in order to live successfully in the community.
  • Must be in agreement with the referral and require the level of intensity the service provides.



  • Telephone or face-to-face crisis services
  • Confidential crisis assessment and counselling
  • Short-term community crisis support
  • Access and support to community crisis beds
  • Community resources and appropriate referrals
  • Rapid access to specialized community services across the District


  • Any individuals 16 years of age and older, experiencing a crisis or
  • Persons suffering from a serious and persistent mental illness

Who can refer?

  • Self
  • Families and friends
  • Hospital emergency departments
  • Community agencies
  • Physicians

Mobile Crisis Rapid Response Team

The Mobile Crisis Rapid Response Team includes a non-uniformed OPP officer and a mental health professional / RPN (Nipissing Mental Health Housing Support Services) that will be able to respond to individuals experiencing a crisis in their home and / or community. This means that more residents will be able to benefit from crisis service interventions without having to go to the local emergency room.

This 911 activated service will be provided to residents and their families residing along Hwy 17 east corridor from the township of East Ferris to Mattawa. Our goal is to improve the well-being of people struggling with addiction and mental health issues by intervening when they are in crisis and connecting them to the services and supports they need.